"Just purchased a WS Tsunami 145 from Bel Haven. Jim was outstanding in kayak knowledge and assistance. I was able to test paddle a number of different boats. Great job and thanks."
"Kudos to Jim for a most pleasurable intro to our 2 new Kayaks. We had a very informative and pleasurable experience buying our kayaks. Jim's expertise and patience fitting our equipment and safety gear as well as setting up our Jeep Wrangler to carry both kayaks safely made the made the trip from DE to BHP worthwhile."
"Jim – Thanks so much for all the time you spent the other day with my “Uncle in Law” Steve. He is thrilled with his boat...and the extra effort you and Bel Haven take with your Customers is noted. I will always recommend you folks to others...its easy to see why. Again - Thanks so much...and if that 14.5 Inuit comes in on consignment - drop me an e-mail as I may want to come down immediately and give it a try."
Much Obliged- Bob C
"Hello Jim: Thanks for all you help. Yesterday, I took my Tsunami to the lake for the first time. At first, when I got into the kayak, I felt very uncomfortable. I even thought, wait a second, why I felt so good when I was testing it and now it feels so wrong? After 15 minutes, I was feeling fine…. after 1 hour I was filling like it was the perfect choice. I spent about 3 hours in the lake and had a great time. The Tsunami worked great. I was using your hints, including edging to turn and concentrating more in the part how to paddle correctly.
Something, I was glad is the way you let me test your kayaks. If you remember, after the Pungo and the Liquid Logic (the recreational), I tried the Carolina and it felt like a good option. Then later, I tested the Tsunami 125 and it felt also good. After trying the Tsunami 120, I told you it was the boat for me. That day, I went back and tried the Carolina and then the Tsunami 120, and definitely, the best choice for me was the Tsunami 120. I think that yesterday getting used to it at first was kind of awkward, but after a little bit, I knew it was the perfect choice.
I just wanted to let you know about my first experience with my Tsunami… Once again, thanks for all you help. I really appreciate it."
"Thank you for the help picking out a kayak for my girls. We already took the kayak out on the Rancocas River and my 11 year old had a great time cruising along the river. The Perception Scout 10 (lime green) handles great for her size and skill level....and she can carry it herself. Depending on how the summer goes I may expand my paddling opportunities with my children and possibly some other family and friends....so I might need a canoe trailer."
"You all did such a wonderful job with the roof rack on my Jeep! Thanks so much."
"Nice people who are happy to help. Great service after the sale."
"Thanks Jim for all the help you gave Peg and I on Saturday with our test paddling the canoes."
"Came in with my 8 year old son, Shaun, to test paddle. Found the ones we wanted and came back to purchase them. The service was awesome and we will be back for a trip and to buy more. Jim was top notch, he really knows his boats! We willlbeeeee backkkkkk!"
"I wanted to write and thank you for the fine service and attention I received when "shopping" at your store on Sunday, Oct. 23. Jim worked with me for several hours asking me about my preferences, explaining differences in the kayaks I was interested in and puting a lot of effort into chosing just the right kayak for me. He was very patient and a great teacher as to some of the little things involving kayaking technique and use, while I tried out 5 kayaks on the lake. I could not have been more pleased with the service and caring afforded to me while I was at BelHaven. I would highly recommend it!
Thank you so much. Though, I am sure I got the correct kayak for me, and will not have a need for another, if I do need "anything "kayak", I'll be back to see you."
Most sincerely, Sharon Meyer
"I just wanted to say a quick THANK YOU. I badly needed a quick kayak fix on Thursday and Dave stepped up and provided above and beyond service!"
"Hi, Jim--We had a great time exploring our options on kayaks
with you on Friday. Being able to actually try them out, and especially
being allowed to test them to the extent we did, was just what we needed
to do. Don't know how we could have made the right choice otherwise.
All the tips you gave us, attention to all kinds of details (especially because
we're pretty new to this sport) making sure we get the right
accessories when we get our kayaks from you this winter --WOW!
Great customer service--just as our friends mentioned, but better
than we could have imagined!
Now we're like little kids waiting for Christmas, talking about "when
we have our kayaks" every day! Also looking around for a third
person to join us in the lesson you recommended as well.
So thanks for everything, and we'll see you soon."
Ro & Scott H
"I always look forward to making a yearly homage to this wonderful outfit and sharing it with people who make it back with me year after year and new faces that are up for a peaceful adventure. I am thankful for your wonderful business and pleasant staff!"
Janell W via Facebook
"Thanks so much to everyone at Belhaven. Just got my Wilderness Pungo 120 and im loving it. Everyone was great from the test paddle to the help showing me the proper way to tie my new yak down."
Thanks again Jamie
"Thanks for all the help yesterday!! We love the XP10's!!!"
Nikki G via Facebook
"Thank you Bel Haven for an awesome paddle. It was another great day on the river with nice weather and nicer paddlers."
Jim V via Facebook
"Made my first trip to the store today. All I can say is WOW!! The staff was beyond helpful and pleasant. Will definitely be going back again in the very near future."
Matt H via Facebook
"Thank you so much for coming so quickly to pick me up when I fell in the river on Halloween Day and for giving me a new towel to use to shower. I really appreciated all of that and am enclosing $20 as appreciation."
"Great paddle on Saturday on the Batsto!
Thank Rich for me for suggesting Allen's Clam Shack...pretty good clams and fish.
"Just picked up my second kayak from Bel Haven. Dave, Jim, and the staff are as terrific as ever. You will not find a better managed business than Bel Haven. The prices are the best, customer service is on a level rarely experienced today and the personal attention is tops.
I don't take recommendations lightly because I do rely on them. This is a five star operation!"
It arrived today!! Looks great – how long did it take to package? It is already on my car and I am leaving the office now to get up to the lake and try it."
"Just wanted you to know Jim was very helpful yesterday and I was out paddling my new pungo in a lake by my house last night.
Jim also got me interested in a narrower, faster design of kayak with a smaller opening where I would sit so Im gonna research those a bit and probably be looking to get one of those also.
Thanks very much, as always you guys all are a great group of people!"
"Thanks for all of your help purchasing the new kayak. I took the Eddyline Skylark out in Batsto lake and up the river and had a blast. Paddled well into the wind and against the current."
Thanks again, Bob
"Picked up my new 12ft. Ultimate Tegris yesterday and it's a beauty! Thanks for taking extra care in packing the kayak. You sure know how to wrap one for long distance shipping."
Great Paddling Shop!
"I stopped in yesterday, 1/12/10, and purchased a Liquidlogic riverboat. Just wanted to say that I was very happy with the service and condition of your facility. Now all we need is an early spring!"
Thanks again for your help and attention, Jerry
"My boyfriend and I love our new new Liquid Logic XP9/XP10! Also just got my Werner carbon Sherpa. We can't wait to try them this summer on the Nantahala river! Everyone at
BHP is so helpful and nice, especially Jim. Exceptional customer
service always, Jim makes BHP the only place I'll go for my kayaking
needs.I look forward to seeing you all again in the spring!"
"Great trip Sunday! Thanks for doing what you do, so well!"
"Just wanted to say thanks again for all the great help you gave my husband and I the other day! I can't wait to get my boats home and my new rack for Christmas!"
"Hi, we wanted to thank BHP so much again for all of your help on the program. If there is ever anything you need while at the Jersey Shore, please don't hesitate to ask!!
See you in the spring for some river fun."
"Many thanks to Rich, Jim and everyone else at BHP for the kayak clinic last night.
This was Linda and my first time kayaking. Rich did an excellent job teaching us the fundamentals, safety issues and etiquette. Frankly we had no idea what to expect but it turned out to be a great learning experience and also a lot of fun.
Everyone at BHP has been always great to deal with, whether renting canoes or introducing us to kayaking. "
"Please pass on to Jim that the Chestnut Hill Academy canoe trip on the Wading River, with day of canoe training before worked like a charm. Kids knew how to work with their partners, they were ready to be challenged by the current, and even though the trip took 6 hours total, they were not unhappy. The high water level helped, of course, but the instruction and river assistance Tuesday of the Philadelphia Canoe folks, Louie, Bob and Roy, was brilliant. Breaking into 3 small groups, with lead and trail for each was the key to making it a successful experience. Thanks for your guidance, and it sure looks like this is the way we should structure the trip next year. Best to all--your guys were great, as always."
-Larry; Chestnut Hill Academy
"Thank you very much for your generous donation. We appreciate your support always... You're Terrific!"
-The Oakcrest Football Family
"What an awesome experience. It started with Jim calling me back on
the phone and spending close to 45 minutes answering all my questions and
giving me some very sound advice. And this took place after hours on a Thursday night. That Saturday I wasn't able to come into the store until
4:00 and Jim was taking care of a couple people already. But still he was
more than willing to stay after hours and provide me with the most
professional hands on time I have ever received. I ended up buying a
Wilderness Systems Tsunami 125, Werner Tybee paddle, and v8 pfd. Jim is
more than an excellent salesman, he is also an excellent human being and he
made the first stage of my kayaking journey just awesome."
"Been having a great trip every year at Bel Haven. I find the kayak
trip through the pine barrens peaceful and relaxing. It has become an
annual tradition. The whole family loves it. Can't wait for this years trip."
-The Jones Family
"This is the only place I was able to find in the region that not
only had a large selection of kayaks but had their own lake on the premises
for you to try out as many kayaks as you wanted. They were exceedingly
patient and you literally could spend hours trying out different models.
The prices were also fair. I have subsequently recommended Bel Haven to
anyone interested in purchasing a kayak."
"We've always been very happy with the service at Bel Haven. My
husband and I purchased a Wenonah Escape canoe and a Wavesport X kayak there several years ago to add to our personal fleet of a dozen or so canoes and
kayaks. Having had a 'little' experience buying both new and used boats and
gear from a number of local and not so local outfitters, when possible, we
will always turn to Bel Haven first."
"Thank you for the great shopping experience. I had been to several Canoe and Kayak shops all over the state. Yours was the only real positive experience. Several friends have been waiting for my recommendation, and you certainly got it! You made the drive well worth it!
I can't wait to get my boat into the water."
"We recently discovered Bel Haven and have made numerous visits to your store the past two months. We were interested in buying a kayak, but even after doing some research on our own, we were still confused. During the course of our visits we have been assisted by numerous employees including Stephen Walters and James Markel. Steve and Jim were very generous with their time, patience, and extensive knowledge. Never did we feel pressured to buy, or that we were being given a sales pitch. This past weekend we again visited Bel Haven for a group excursion with the Outdoor Club of South Jersey. Although there were scores of customers around, we were waited on quickly by friendly staff, were given specific equipment we requested, and were checked on by Jim to ensure all was well.
It's so rare to encounter such a wonderful customer service and we simply wanted to tell you how much we appreciate it. Thanks for the great service and we'll be sure to keep coming back and recommend Bel Haven with the highest regard."
-Sherry & Joe
"Hi, I just wanted to drop you a line to tell you of the enjoyable experience I had at your shop today. Ryan answered all of my questions & there wasn't enough that he could do. It's great that old fashioned service can still be had! I'll be in this weekend to buy a Liquid Logic Stingray 12! Thanks again."
Email to Eddyline:
"In my observation and experience, your kayaks are exceptional products and the attention to detail impressed me so much that I would recommend them to anyone. I must also comment that your dealer, Bel Haven Paddlesports here in New Jersey treated me like a king and took great care in answering all of my questions. You should be proud of them for representing Eddyline in such a professional manner."
Dear Barbara & David, Thank you for providing me with an enjoyable birthday. I know that I had a great time on the river!
Barbara, Clarence stopped by to show us the kayaks & canoes and all those wonderful life jackets you loaned to S.P.L.A.S.H. Wow! I wanted to thank you for taking the time to help us in such a meaningful way!
All the best,
Hi Dave, The kayak arrived here in St. Paul in great shape. It was well packed for the truck line shipment, being wrapped with several layers of bubble wrap and non woven fabric along with extra padding at the bow and stern. Please let your packagers know they did a wonderful job. I have had the kayak out on local lakes twice now in the past week and am very pleased with my purchase. Based on this excellent transaction, I have no hesitation in recommending others consider Internet purchase and long distance shipping of kayaks and other gear from Bel Haven Paddlesports. Thank you again.